You give her a nervous smile, unsure of how else to reply, and walk in. Maybe she feels your shame and can accept that as some sort of apology, but you've got work to do either way. You quickly head to your desk, log into the computer, and don the ceremonial headdress of headphones and mic. As soon as the system starts, you hear the tone of a call being connected. You need to answer but...what do you say? What do you even do for a living?